Chevrolet reliability can be measured through owner-reported problems, warranty liabilities, recalls, and warranty coverage. The figures below separate Chevrolet-specific terms from broader General Motors, industry, and U.S. vehicle data so that each measure keeps its proper scope.
Key Chevrolet Reliability Statistics
The most useful headline figures are:
- In the 2025 U.S. Vehicle Dependability Study, the U.S. industry average was 202 problems per 100 vehicles after three years, based on 2022 model-year vehicles.
- The 2025 industry dependability result was 12 PP100 worse than the 2024 study in the United States.
- Industry problems increased 6% year over year in the 2025 U.S. dependability study.
- U.S. mass-market brands recorded a 16-PP100 increase in the 2025 study.
- The 2025 dependability study covered 184 specific problem areas in the United States.
- J.D. Power based the 2025 study on 34,175 original owners surveyed in the United States.
- Hybrid vehicles averaged 199 PP100 in the 2025 U.S. study, the lowest of the listed powertrain groups.
- Battery-electric vehicles averaged 223 PP100 in the 2025 U.S. study.
- Plug-in hybrids averaged 242 PP100 in the 2025 U.S. study, the highest listed powertrain result.
- Battery-electric vehicles improved by 33 PP100 year over year in the 2025 U.S. study.
- New models launched for 2022 averaged 241 PP100 in the 2025 study, compared with 196 PP100 for carryover models.
- General Motors received six model-level awards in the 2025 U.S. dependability study.
- GM reported $10.571 billion in warranty liabilities worldwide at December 31, 2024.
- GM issued or assumed $997 million of recall-campaign warranties worldwide in 2024.
- GM recorded $5.452 billion of net warranty expense worldwide in 2024.
- NHTSA recorded 1,073 total recalls affecting 35,000,618 units in the United States during 2024.
- Vehicle defect recalls accounted for 770 recalls affecting 18,140,553 vehicles in the United States during 2024.
- Chevrolet’s U.S. bumper-to-bumper limited warranty covers 3 years or 36,000 miles, whichever comes first.
Contents
- Key Chevrolet Reliability Statistics
- Owner-Reported Chevrolet Reliability Data
- Chevrolet Reliability Trends by Powertrain and Model Launch
- Chevrolet and GM Reliability Awards and Brand Comparisons
- GM Warranty and Recall-Cost Statistics
- U.S. Vehicle Recall Statistics and Chevrolet Reliability Context
- Chevrolet Warranty Coverage and Practical Risk Signals
Owner-Reported Chevrolet Reliability Data
The 2025 J.D. Power U.S. Vehicle Dependability Study measures problems reported by original owners after three years.
Its PP100 unit means problems per 100 vehicles, so it is a problem incidence measure rather than a percentage of vehicles that failed; lower is better.
For 2022 model-year vehicles studied in the United States, the industry average was 202 PP100. That was 12 points worse than the 2024 study, representing a 6% year-over-year increase in reported problems; the mass-market segment rose by 16 PP100.
| 2025 study measure | Result | Scope |
|---|---|---|
| Industry dependability | 202 PP100 | U.S. vehicles after three years |
| Change from 2024 | 12 PP100 worse | U.S. industry |
| Year-over-year change | 6% increase | U.S. industry |
| Mass-market change | 16 PP100 increase | U.S. mass-market brands |
| Problem areas covered | 184 | U.S. study |
J.D. Power collected the results from 34,175 original owners during August through November 2024.
The sample and the 184 problem areas describe the study’s breadth, but neither figure is itself a Chevrolet reliability outcome.
Source: 2025 U.S. Vehicle Dependability Study (VDS). These are industry and segment results, not a Chevrolet-only score.
Chevrolet Reliability Trends by Powertrain and Model Launch
Powertrain comparisons show why a Chevrolet reliability discussion should distinguish the vehicle’s propulsion type. The 2025 U.S. industry results ranged from 199 PP100 for hybrids to 242 PP100 for plug-in hybrids.
| Powertrain | 2025 PP100 | Scope |
|---|---|---|
| Hybrid | 199 | U.S. industry |
| Gas-powered | 200 | U.S. industry |
| Battery-electric | 223 | U.S. industry |
| Diesel | 233 | U.S. industry |
| Plug-in hybrid | 242 | U.S. industry |
Battery-electric vehicles improved by 33 PP100 from the prior study, while plug-in hybrids deteriorated by 26 PP100. These changes are industry aggregates and should not be assigned to Chevrolet models without model-specific evidence.
Connectivity and software were also visible in the study’s problem categories. Android Auto and Apple CarPlay connectivity reached 8.4 PP100, up from 6.3 PP100; built-in Bluetooth problems measured 4.6 PP100, Wi-Fi problems measured 2.4 PP100, and software defects represented 9% of reported problems.
Among owners who performed an over-the-air update during the first three years, only 30% said the update improved the vehicle. This conditional finding describes OTA users in the U.S. study, not all owners or all Chevrolet vehicles.
New-model launches had a different reliability profile from carryover models. Of 27 new models launched for 2022, four beat their segment dependability average; the new models averaged 241 PP100, while carryover models averaged 196 PP100, a reported difference of 45 PP100.
Source: 2025 U.S. Vehicle Dependability Study (VDS). All powertrain, software, connectivity, and launch figures are industry-level results rather than Chevrolet-only measurements.
Chevrolet and GM Reliability Awards and Brand Comparisons
The 2025 study provides corporate context for Chevrolet through General Motors, but the award total is not a Chevrolet brand total. General Motors received six model-level awards, and the Cadillac XT6 and GMC Acadia were two of the GM award recipients.
The brand-level benchmarks also show the scale of the study’s comparison groups. Cadillac ranked second among premium brands at 169 PP100, while Porsche ranked third at 186 PP100; Lexus ranked highest overall at 140 PP100.
| Brand benchmark | Result | Ranking context |
|---|---|---|
| Lexus | 140 PP100 | Highest overall |
| Buick | 143 PP100 | Highest mass-market brand |
| Mazda | 161 PP100 | Second mass-market brand |
| Toyota | 162 PP100 | Third mass-market brand |
| Cadillac | 169 PP100 | Second premium brand |
| Porsche | 186 PP100 | Third premium brand |
Buick is a GM-related mass-market benchmark, but its 143 PP100 result cannot be converted into a Chevrolet result. The same limitation applies to Cadillac’s premium-brand score and to GM’s six model-level awards.
Source: 2025 U.S. Vehicle Dependability Study (VDS).
GM Warranty and Recall-Cost Statistics Relevant to Chevrolet
General Motors’ Form 10-K reports corporate-wide warranty and recall-related figures. They are useful indicators of the scale of warranty obligations surrounding a large automaker, but they do not allocate costs to Chevrolet.
| GM measure | 2022 | 2023 | 2024 |
|---|---|---|---|
| Net warranty balance at year-end | $7.345B | $8.649B | $10.133B |
| Recall-campaign warranties issued or assumed | $651M | $864M | $997M |
| Net warranty expense | $2.592B | $4.778B | $5.452B |
At December 31, 2024, GM reported $10.571 billion in warranty liabilities before supplier recoveries and a $10.133 billion net warranty balance after recoveries. GM’s product-warranty additions were $3.621 billion, and it paid $4.474 billion in warranty claims during 2024.
The 2024 Form 10-K also records $997 million of recall-campaign warranties issued or assumed, compared with $864 million in 2023 and $651 million in 2022. These accounting figures are not counts of defective Chevrolet vehicles or direct measures of owner-reported reliability.
Source: General Motors Company 2024 Form 10-K. The figures cover GM’s worldwide operations and should not be attributed to Chevrolet without a brand allocation.
U.S. Vehicle Recall Statistics and Chevrolet Reliability Context
A recall identifies a safety or compliance issue requiring corrective action; it is not the same thing as a reliability rate. NHTSA’s annual totals cover all applicable manufacturers and products unless a vehicle-only subset is specified.
| NHTSA measure | 2022 | 2023 | 2024 |
|---|---|---|---|
| Total recalls | 1,050 | 1,000 | 1,073 |
| Affected units | 32,141,648 | 39,783,137 | 35,000,618 |
| Vehicle defect and compliance recalls | — | — | 800 |
| Vehicles affected by defect and compliance recalls | — | — | 25,178,523 |
Within the 2024 vehicle-only total, defect recalls numbered 770 and affected 18,140,553 vehicles. Compliance recalls numbered 30 and affected 7,037,970 vehicles.
NHTSA separately reported 894 vehicle safety recalls in 2023 on its guidance page. That figure differs from the broader annual-report total because the two sources use different scopes; it should not be merged with the 2023 all-product count.
For longer context, NHTSA said it had overseen more than 17,000 safety recalls during approximately 2013–2023. Those recalls affected more than 750 million vehicles and pieces of equipment, including non-vehicle equipment.
Sources: 2024 Annual Recalls Report and Tips for Increasing Recall Completion Rates. These are U.S. totals, not Chevrolet-specific recall rates.
Chevrolet Warranty Coverage and Practical Reliability-Risk Signals
Warranty duration gives owners a defined period for covered repairs, but it is not a reliability score. Chevrolet’s current U.S. warranty information says the bumper-to-bumper limited warranty covers 3 years or 36,000 miles, whichever comes first.
Chevrolet describes typical powertrain coverage as 5 years or 60,000 miles, whichever comes first. The page notes that specific vehicle terms can differ, and coverage may vary by vehicle and jurisdiction.
| Chevrolet warranty term | Coverage | Scope |
|---|---|---|
| Bumper-to-bumper limited warranty | 3 years or 36,000 miles | U.S. new vehicles |
| Typical powertrain coverage | 5 years or 60,000 miles | U.S. new vehicles |
For a Chevrolet owner, the practical reliability signals in this dataset are therefore distinct: owner-reported PP100 results describe perceived problems after three years; recalls describe corrective-action campaigns; GM warranty figures describe corporate accounting liabilities and expenses; and Chevrolet warranty terms describe the repair window for covered issues.
Source: Chevrolet Warranty Information. The stated durations are current terms accessed in 2026, and the typical powertrain duration is not a guarantee that every vehicle has identical coverage.